El proceso tomó 4 semanas. Acudí a una entrevista en Zendesk (Atlanta, GA)
Entrevista
The interview process took about 4-weeks. It was very thorough. The first interview was a phone interview with a Recruiter. The second interview was a panel interview. The third interview was three managers, and the fourth was two Premier Support Engineers. Everyone was kind and polite.
Preguntas de entrevista [1]
Pregunta 1
Tell us about a time with you dealt with a difficult situation with a team member.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Zendesk en nov 2025
Entrevista
Bad experiencewith the recruiter. She came late to the interview despite the interview has been delayed as she did not join the first time . The second one as well she joined late. Also , it was not comfortable speaking to the recruiter , it seems she was in a bad mood , I felt talking to a robot . The recruiter was not professional at all .
El proceso tomó más de 1 semana. Acudí a una entrevista en Zendesk (Dublín, Dublín) en mar 2022
Entrevista
The process went very well at the HR screening and hiring manager interview. There was nothing unusual. Then I had a peer review from two team members and it got weird. They seemed really disinterested and it was like trying to get blood out of a stone to get them to talk to me. It seems they took a personal dislike to me because they asked me nothing about myself and it felt like they wanted to get rid of me. The feedback I got back in the end made no sense at all. I have a lot of experience, awards and references for customer support and they were saying that my lack of experience was the issue. Maybe they were just inexperienced interviewers but I have the feeling they just felt threatened by the idea of having me on their team and they couldn't say the real reason because of diversity rules.
Preguntas de entrevista [1]
Pregunta 1
No specific situational questions at all, just really vague ones like "how would you help your team?"
