Me postulé en línea. El proceso tomó 3 meses. Acudí a una entrevista en Salesforce (Indianapolis, IN) en ene 2020
Entrevista
First I was contacted by a recruiter for a phone screening. Then I was asked to speak to someone on the team via video call. He liked me, so I was moved on to the final round where I went into a Salesforce location and had one in-person interview and the other 2 were done via video call while I was in the building.
Now this was not a typical hiring process. I had originally went in to interview for a Process Analyst, but they chose another candidate. However, after the interviews, the recruiter got back to me and told me that the team really liked me and if I was interested, another position would be opening soon. After staying in contact with the recruiter she let me know at the beginning of January that the position would be opening soon and she would like to schedule a phone call with a different hiring manager than I had originally interviewed with. I spoke with him for about 30 minutes one time. About a week later they notified me I had the job.
This whole process started at the beginning of November 2019 and as of the end of January 2020 I have accepted my offer for a Business Analyst.
It was a bit frustrating at times because I knew how badly I wanted to be a part of Salesforce, however I remained patient because I knew they had to wait for the new position to be available. The recruiter was very nice and stayed in constant communication with me and answered all the questions I had.
Preguntas de entrevista [1]
Pregunta 1
Most of the questions were fairly simple. They didn’t ask anything crazy. Most of them were centered around trying to decide if you would fit into their culture. Each of the 5 people I talked to all asked the same question which was “Why Salesforce?” The interviews were honestly some of the easiest I’ve ever had.
The interview process typically started with an initial screening call with the recruiter to discuss my background and role expectations. This was followed by one or two technical and scenario-based interviews focused on Salesforce, Service Cloud, and business analysis skills. The final round usually involved stakeholder or manager discussions, where I explained my approach to requirement gathering, solution design, and collaboration with cross-functional teams.
Preguntas de entrevista [1]
Pregunta 1
A customer support team reports that many Service Cloud cases are being created, but agents complain that cases are not reaching the right queues and SLAs are being missed. Management wants to fix this without adding manual work for agents.
👉 As a Salesforce Business Analyst, how would you approach this problem end-to-end?
Me postulé a través de una agencia de empleos. El proceso tomó 4 semanas. Acudí a una entrevista en Salesforce (Atlanta, GA) en nov 2024
Entrevista
Recruiter reached out to me. Took 2 weeks for initial interview. Interview was basic employee history questions and situational questions. I would say the level of difficulty was average. Received a follow up rejection email about 2 weeks after interview.
Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en Salesforce (Seattle, WA) en sept 2024
Entrevista
Inadequate, brief, rushed and ghosted. Those are the feelings I had leaving a contractor interview. I understand the role I interviewed for isn't as important in the pipeline but you never know who you'll meet and ghosting is unprofessional.
The interview was fine, but I remember being rushed and being given the impression my time was not on the same level.
Salesforce if this is how you interview Business Analysts who specialize in qualitative data. Then it's frustrating. Our work is just as important as people who specialize on quantitative data.
Please be more professional.
Preguntas de entrevista [1]
Pregunta 1
They asked me if the hybrid schedule is something I could do?