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      Búsquedas relacionadas: Evaluaciones de Lyft | Empleos en Lyft | Sueldos en Lyft | Prestaciones en Lyft
      Entrevistas en LyftEntrevistas para el cargo de Support Associate en LyftEntrevista en Lyft


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      Entrevista para Support Associate

      8 de dic de 2013
      Empleado anónimo
      San Francisco, CA

      Otras evaluaciones sobre las entrevistas para el cargo de Support Associate en Lyft

      Entrevista para Support Associate

      10 de oct de 2015
      Empleado anónimo
      San Francisco, CA
      Oferta aceptada
      Experiencia positiva
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Lyft (San Francisco, CA) en dic 2013

      Entrevista

      Applied online and was contacted a week later via email. The first step was an initial phone call with HR, to get a better idea of who I was, my experience, and if I would be a good fit. Went smoothly, and was offered an on-site interview at their SF headquarters. The entire interview on-site took about 4 hours. When I first walked into the office, the energy was amazing! dogs running around, people were getting lunch at the kitchen at this time, and music playing! The first session was with a team manager and took around 45 minutes. He was incredibly cool and funny, and made the interview seem much more relaxed and comfortable. General questions regarding my interest in Lyft, my past experience, and ended with time for me to ask questions. I felt he did an amazing job in covering all bases (culture, workload, work/life balance). Second session was with two other managers and included a writing exercise. Again, both were really friendly and I felt it was easy to be myself. They asked the typical interview questions and answered my own questions thoroughly and honestly. I got a really great feel for the type of culture at Lyft by speaking with them (aka very upbeat and positive/funny!). The third session and fourth sessions were with the director of the operations dept and the COO. None of the questions were quite technical, but more behavioral focused--which showed how much importance they put on their employees fitting in with Lyft culture and in their dept. teams. Needless to say, by the end of my interview sessions I knew that I had to work here! Just amazingly cool folks creating an awesome product.

      Preguntas de entrevista [1]

      Pregunta 1

      Typical behavioral questions
      Responder pregunta
      9
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 4 meses. Acudí a una entrevista en Lyft (San Francisco, CA)

      Entrevista

      Two phone screens with recruiters, a writing sample, one Skype panel interview with associates and managers, and one onsite panel interview with managers and the director of Support. Everyone I spoke with was smart and respectful. The interviews always began casually, and ended with some more difficult questions. It's mostly important to give an answer that demonstrates your thought process. There were a few questions designed to gauge your personality, however I'm not sure what they are looking for with these questions, even after being employed here.

      Preguntas de entrevista [1]

      Pregunta 1

      Why Lyft?
      Responder pregunta

      Entrevista para Support Associate

      13 de sept de 2014
      Empleado anónimo
      San Francisco, CA
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Lyft (San Francisco, CA) en ago 2014

      Entrevista

      I applied online and I was contacted by HR within a week for a phone screen. After the phone screen I was invited into the office to meet with two team members. One discussed qualifications and the other ran through a brief scenario with me. I was invited back to speak with the team lead and discuss team chemistry.

      Preguntas de entrevista [1]

      Pregunta 1

      How do you approach an irate/angry customer.
      Responder pregunta
      5

      Entrevista para Support Associate

      22 de jul de 2014
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia positiva

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Lyft

      Entrevista

      Contacted by recruiter for a phone screen after submitting an app online. Followed up with two scenario questions to answer as if you were a support associate, then offered a face-to-face interview with two managers of support (30min each). After that, was invited to interview with the director of support for another 30min interview.

      Preguntas de entrevista [1]

      Pregunta 1

      How have you interacted with Lyft in the past? What is your favorite app and why?
      Responder pregunta