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      Búsquedas relacionadas: Evaluaciones de Citi | Empleos en Citi | Sueldos en Citi | Prestaciones en Citi
      Entrevistas en CitiEntrevistas para el cargo de Customer Service Representative en CitiEntrevista en Citi


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      Entrevista para Customer Service Representative

      11 de feb de 2016
      Candidato de entrevista anónimo
      Toronto, ON
      Sin ofertas
      Experiencia negativa

      Solicitud

      Me postulé a través de una recomendación de un empleado. El proceso tomó 1 semana. Acudí a una entrevista en Citi (Toronto, ON) en ene 2016

      Entrevista

      Went through a prescreening with their 'senior HR representative', which went well for the most part. Basic questions were asked regarding my experience and whether or not I was currently working. He also briefly went what my salary expectations are (I lowballed because I was a bit unprepared what the range would be). He told me he would call me back, which he did, and I was booked for an interview by the end of the week. I went to the interview, which was conducted by 2 of the managers. It lasted about an hour, but they were impressed with my professionalism. One of the managers went as far as to say that I would be a good fit on his team. I was told to wait for contact from HR for the next steps. I waited, I didn't receive a call but I checked my email later in the day to see that he requested that I call him. It was late in the day (after 5pm) so I thought it wouldn't be appropriate to call after typical business hours. I called him first thing in the morning. And he outright accused me of having another job and assumed that I wasn't interested in the job. I explained to him that I was unavailable during the day and that it wouldn't be proper etiquette to call a business after 5PM. He said he needed to speak with management and that he would call back, he told me that I 'better' be waiting by the phone. I told him no problem. He calls about 2 hours later to discuss salary, he asks again what my expectations were. I gave him a new number (from the basis of an old colleague of mine who works there, and some research) and he acted like i punched him in the gut. He asked me why I changed my mind about salary, and why I didn't notify him before. I explained to him that it would be inappropriate to discuss pay without even meeting with management. He said he would need to call me back. He called me the following morning, saying how they were no going to continue with my application. He offered no other explanation. I thanked him for his time and hung up.

      Preguntas de entrevista [1]

      Pregunta 1

      Most of the questions were behavioural based.
      Responder pregunta
      1

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en Citi

      Entrevista para Customer Service Representative

      5 de ene de 2026
      Empleado anónimo
      Meridian, ID
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en Citi (Meridian, ID)

      Entrevista

      General customer service oriented questions about how you handle tough situations, deal with upset customers. How well do you handle working under pressure and a fast paced environment. First it was a phone screen, and then passing that was a more in depth video call interview. The entire hiring process and background check took a couple months.

      Preguntas de entrevista [1]

      Pregunta 1

      Explain a time you had a disagreement with a coworker and how did you handle it.
      1 respuesta

      Entrevista para Customer Service Representative (CSR)

      21 de nov de 2025
      Empleado anónimo
      Dublín, Dublín
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en Citi (Dublín, Dublín)

      Entrevista

      Really great process for people coming out of college to get to grips with a large financial firm. There was 2/3 rounds therefore the company got to know you while you got a feel for the ppl you would be with

      Preguntas de entrevista [1]

      Pregunta 1

      Can you tell us about a difficult experience you had in college when working in a team.
      Responder pregunta

      Entrevista para Customer Service Representative

      21 de ago de 2025
      Candidato de entrevista anónimo
      Taguig
      Sin ofertas
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en persona. El proceso tomó 1 día. Acudí a una entrevista en Citi (Taguig) en ago 2025

      Entrevista

      The interview went well. The interviewer was very professional and approachable, creating a comfortable atmosphere that helped ease my nerves. She asked insightful questions in a respectful manner, which made the whole experience less intimidating and more encouraging.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me something about yourself.
      Responder pregunta

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