Me postulé a través de una recomendación de un empleado. El proceso tomó 2 semanas. Acudí a una entrevista en Capital One (Seattle, WA) en sept 2015
Entrevista
I started with the online application, which included a simulated online role play scenario. Afterwards I was called by a recruiter for an initial 30 minute phone screen. The first call focused more on details of the position and some cursory information about myself. Next was a phone conversation with a hiring manager for the actual department I was applying to. This interview focused on behavioral questions and there was a live role play scenario where I had to guide a "customer" through a series of basic computer tasks.
After both of these, i was scheduled for an in-person interview on site. There were several rounds of interviews, with two people sitting in on each round. These were more traditional - mostly focusing on previous examples of working with difficult clients, etc.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you received feedback in your previous job, and how did you handle it?
It needs to quick and short for only about 30 minutes. You need to answer direct to the point to the employer as the allotted time is only 30 minutes per applicant.
Preguntas de entrevista [1]
Pregunta 1
Tell me about yourself
What is your weakness
How do you handle irate customer
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Capital One (Fredericksburg, VA) en jul 2025
Entrevista
First was a phone screen asking basic questions about the job role very easy and recruiter was nice next interview was a two step first was a job fit going over the position and your resume throughly after that was behavioral interview with star format questions both interviewers very nice and willing to answer any questions
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time where you helped a customer through an issue related to financial
Theyve made me depressed What a poorly designed assessment. It felt like a waste of time and now I'm left feeling incredibly disheartened and questioning its relevance.the outcome has left me feeling really down.