I recently interviewed with a Talent Acquisition leader and was expecting a high-quality experience, especially given Capital One’s strong reputation for candidate engagement. Unfortunately, the interview did not reflect the standard I associate with the organization. The interviewer did not ask probing questions to fully understand my background, skills, or leadership experience, and at times appeared distracted, including looking at her phone during our conversation. I want to emphasize that I do not believe this reflects Capital One’s broader culture, but rather an opportunity for additional coaching and support to ensure leaders conducting interviews are creating a positive, engaging experience for all candidates—regardless of the ultimate hiring outcome. I was also referred by a member of the Talent Acquisition team, which heightened my expectation of a thoughtful and well-executed interview process.

Interview consisted of behavioral questions. STAR method for answering. Also had to take online assessment prior to being interviewed. Assessment consisted of questions related to English language proficiency and general algebra.