contacted by hiring rep. completed phone interview, then face to face interview with a store manager and vice president. during the waiting period for the face to face interview the website showed that i was turned down for the second interview (don't pay attention to the website). They told me I would hear from the hiring reps 7 - 10 business days to let me know if they wanted to proceed with the process. Got a call the next day telling me they want to move forward and are waiting for an offer. Got an offer within 3 business days of the call.