Me postulé a través de una recomendación de un empleado. El proceso tomó 1 día. Acudí a una entrevista en Capital One (Alabang) en ago 2018
Entrevista
Online assessment (behavioral and sample encounter with the customer) versant test(reading, listening, retelling story, answering question) initial interview with an HR specialist (very focus on work experiences) and final interview with the Unit Manager
Preguntas de entrevista [1]
Pregunta 1
Situational questions like What is the most difficult customer you had and how did you handle the situation? How do you deal with difficult customers? Give me a recent situation where you had to work under time pressure, with a colleague, and with a person outside the organization or team?
It needs to quick and short for only about 30 minutes. You need to answer direct to the point to the employer as the allotted time is only 30 minutes per applicant.
Preguntas de entrevista [1]
Pregunta 1
Tell me about yourself
What is your weakness
How do you handle irate customer
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Capital One (Fredericksburg, VA) en jul 2025
Entrevista
First was a phone screen asking basic questions about the job role very easy and recruiter was nice next interview was a two step first was a job fit going over the position and your resume throughly after that was behavioral interview with star format questions both interviewers very nice and willing to answer any questions
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time where you helped a customer through an issue related to financial
Theyve made me depressed What a poorly designed assessment. It felt like a waste of time and now I'm left feeling incredibly disheartened and questioning its relevance.the outcome has left me feeling really down.