I was contacted by Jason Bjorgo, an amazing Booking.com recruiter. First started with a quick phone call from Jason asking me simple questions and telling me about the company and the training. Then I was scheduled for face to face interview including two 10-minutes computer assessment tests (English and Bi-lingual), job shadow with Customer Service Representative, interviewing with 4 leader teams, then a tour of facility. Jason greeted me at the beginning, informed me very well about the interview process, and walked me through till the end. Then I was offered the job right at the spot. The two assessment tests were easier than I expected. It consisted some reading and grammar test for both languages and all multiple-choice with each 10 minutes timing. The job shadow part allowed you to talk to the person in the role you were applying and tested your oral bi-lingual skill. I was interviewed by Jason and 3 different leaders from different countries. They asked mostly behavioral questions in customer service and team work role. The tour facility allowed you to see the company culture and all the people in the office. Overall, the interview process was really positive and relaxing although it lasted about 2 hours. Jason did such a fantastic job. This is the best interview experience I have had. I truly love the company culture, very diverse and teamwork atmosphere. You could see a lot people from all over the world in Booking.com. I am motivated to be a part of this fun, family team and can't wait to start my training soon.