Me postulé a través de una recomendación de un empleado. El proceso tomó 3 semanas. Acudí a una entrevista en Yelp (Gilbert, AZ) en abr 2023
Entrevista
3 step process. Phone interview and Zoom interview with 2 managers. Answered general situation questions and client questions. Nothing out of the norm.
Very nice easy to follow interview process took 2 weeks total.
Preguntas de entrevista [1]
Pregunta 1
A lot of situational questions. Tell me about a time you had to give a client unfavorable news. How do you respond to customer complaints ?
Easy. Just read job description and discuss with confidence what you will bring to improve the job and how much you are willing to learn to fill any gap in your resume.
Preguntas de entrevista [1]
Pregunta 1
Why are you interested in applying for this position?
Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en Yelp
Entrevista
I just had a quick screening call, and it was really focused on sales, more than on customer service. Cold calling is a big part of the role, and commissions don’t start until about 6 months in.
Me postulé a través de un reclutador. El proceso tomó 1 día. Acudí a una entrevista en Yelp
Entrevista
the interview was a thorough process and detailed. the recruiter went through the entire job role in detail. She warned me that this role was mainly dealing with upset customers and that I was expected to keep them as members of yelp business when they had concerns about the program and wanted to opt out.
Preguntas de entrevista [1]
Pregunta 1
What would you do if you encountered technical difficulties?