I applied online and was contacted the next day to have a phone interview. The HR rep emailed me about 5 links of videos and articles on Yelp that I needed to watch/ read before the interview. The phone interview lated 7 minutes and was basically just to see if I looked at the info I was sent. The interviewer only ask me 1 question about myself- if i was currently employed. I kept the articles they sent me open during the interview and basically just repeated the info back to them. Easiest interview ever. She asked me to do a Skype call at the end. In the Skype call I was asked a few questions about myself and had to do 2 role plays. During the role plays they expected me to do them perfectly and criticized me after because I didn't ask the right questions. Isn't that what training is for??? I believe Yelp is only looking for people they don't have to train at all or train very little. The turnover seems ridiculously high. After that I was emailed that I didn't get the job- not a big surprise.