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Thank you for sharing your feedback about your interview experience. We sincerely apologize for the lack of clarity and follow-up you experienced. We strive to ensure that all interviews are structured and informative, and we regret that your experience did not meet those expectations. Your comments regarding the interview process, including the discussion around benefits and the focus on the CSM role, will be taken seriously as we continue to improve our hiring process. We also apologize for the delay in communication; we are working to ensure more timely follow-ups in the future. Thank you for your time and consideration, and we wish you the best in your job search.