- online - psychometric - telephone - assessment day (competency interview, group exercise and case study) They mark you on these competencies: Growth Mindset You have a positive attitude about the company's future and a passion for growth and winning. You take the lead and seek fresh opportunities; insist on innovation and never settle for 'good enough'. Consumer and Customer Focus You have a passion to improve the lives of our consumers and customers and bring their voice into everything we do and the decisions we make. You are externally focused and go the extra mile in order to exceed consumer and customer expectations. Bias for Action You bring a sense of urgency to getting things done and making tough decisions, avoiding over-debating or over-analyzing issues. You're results-focused, and drive for simplification by keeping the end goal in sight at all times. Accountability and Responsibility You make commitments and hold yourself accountable for delivery. You take pride in delivering work to the highest standards and acknowledge when things are not up to scratch. You let people know clearly, at the beginning, what is expected in terms of performance and hold them accountable for delivery. Building Talent and Teams You inspire through action and lead by example. You challenge people to do their best work and spend time coaching individuals and teams to ensure that they realise their full potential. You constantly challenge yourself to grow and improve.