4 steps. Phone screen interview, Skype interview with Rising Star manager, Skills assessment, Skype panel interview with 2 customer service managers. I had to take time off my current job just to do the Skype interviews at different times most convenient to them. I could have lost my current job but they made me feel like I had the job, so I thought it was worth it. The last interview went extremely well. The manager spoke about what schedule I'd have, how I would train, etc. He truly made me feel like I had the job. Then they call me the next day to tell me I didn't get it. It doesn't make any sense at all as I have over 10 years customer service experience and recently graduated college with honors. I even know someone in a manager role working there. Something is wrong with this situation.

Asked about my job skills and why I was interested in a long term PT position. Seemed highly interested in my skills talked a lot about the incentives the company offers and what I would be getting. Sent an online assessment and then never speak to you again x 2, and I know I aced the assessment because I'm good at math so not sure what their issue is, try ADP I guess!