Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Chase (San Antonio, TX) en may 2017
Entrevista
i applied online, they called me for a phone interview, a few days later they called me for a face to face interview, they asked me a few question about my last job experience
Preguntas de entrevista [1]
Pregunta 1
Given an example of you dealing with an irate customer and what you did to fix the problem
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Chase (San Antonio, TX) en may 2018
Entrevista
The interview process was quite simple. You apply online and then you are sent a link to apply via HireVue with is an app you can download or you can do it from your computer using your webcam. You are given 8 questions and 3 minutes to verbally respond to each with a 30 second preparation for your answer. You will be talking into your webcam (or camera phone) while recording your responses. The screen will count down and keep track of your time.
Preguntas de entrevista [1]
Pregunta 1
I was asked why do I think I am a good fit, what is an example of exceptional customer service, how do you diffuse an irate customer, what is your work experience and background, have I ever had a job where I had to meet a quota and how I handled it, and how did I deal with a sudden change in policy at a previous job. Those are just the ones I can remember.