The interview process started with verbal and numerical reasoning tests. After successfully passing them, I had a phone interview with a recruiter. My recruiter didn't ask me any technical/case questions on the phone. After passing the phone interview, I was invited to the first round interviews at their office where I had 1 behavioural and 1 case interview. My behavioural wasn't difficult at all or too much different from a usual interview of that type. It's just that the interviewer (another recruiter) asked me 2-3 follow-up questions every time I answered her questions to get a little bit more details which is fine if you are telling a true story. The recruiter was incredibly nice. The second part was a case interview with a manager. Again, he was very helpful, didn't put any pressure at all and was very collaborative encouraging a lot of questions. The case has little to do with consulting case interviews - Capital One doesn't seem to care much about HOW you present but more about WHAT you are saying and how you can solve the problem. I describe the case I had in a separate section. Overall, I really enjoyed the interviews; they are not scary at all. I was invited to the second round interviews but turned it down as I received an offer from another bank.