Me postulé en línea. El proceso tomó 5 semanas. Acudí a una entrevista en AT&T (San Ramon, CA) en jul 2013
Entrevista
There was an initial written test. Some questions were technical, but most were simple logic problems. I don't think you need to score very high to pass. The next stage was a group interview. It was not really an interview, but more of an info session filled with disclaimers about how hard the job is.
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you had to deal with a customer that was upset.
Test first then formal interview. The interview was pretty basic, had no prior technician work but they tech you and make sure your moldable. Process wasn’t too long and started working pretty quickly
It was ok kinda long. Lots of waiting for responses. had to wait awhile for any answers. The process got better when I got a new contact. Once that happened it was much faster
It was a rigorous process that took several days. Prior to interview a knowledge test has to be taken. After passing test, taken to a room to wait until a person conducts one on one interview.
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