El proceso tomó 2 semanas. Acudí a una entrevista en AT&T en sept 2008
Entrevista
You fill out the online application and post your resume... this takes quite awhile due to the amount of questions. These questions seem to fill out your character profile and what you would do in ethically questionable situations. (don't be a thief) Received a phone call from the hiring department located in FL saying they were interested. Went to the interview with the local store's manager answering questions such as "what have you done in the past to turn a sour situation into a positive outcome". She wrote down everything I said word for word. Within a week I received a phone call from the hiring department stating that I needed to take a drug test within 48 hours at facility chosen by the company. Passed of course and started within a few days!
Preguntas de entrevista [1]
Pregunta 1
Tell me about a specific situation where you handled an angry customer. What was the outcome, and why did you choose to handle it in the manner that you did.
Acudí a una entrevista en AT&T (Overland Park, KS)
Entrevista
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en AT&T en ene 2025
Entrevista
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.
