El proceso tomó 1 día. Acudí a una entrevista en AT&T en sept 2008
Entrevista
Applied online through the AT&T website which consisted of a 100 question personality test. I was contacted a week later and told to come in for an interview. The interview lasted about 1 hr with the store manager and I was told to wait for a phone call telling me what to do next. I was then told to go for a drug test, and after passing the drug and background test I was offered an hourly salary and took it.
Preguntas de entrevista [1]
Pregunta 1
Tell me a time when you had to overcome an objection, and how you managed it?
Acudí a una entrevista en AT&T (Overland Park, KS)
Entrevista
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.