Applied online. Two days later I recieved an email for an assessment test to be taken the week after. Took a relatively easy test, mostly wiring and mechanical questions. I passed the test and they informed me that they would call me within the next week for second interview. About four days later I recieved email for second interview which took place about a week later. Second interview consisted of company overview and position requirements. Then a one on one interview with a manager. They only ask a few questions on experience and customer service. Interview went well and they said they would call me in a week if I advance to next level in interview process. About a week later I recieved a call and they asked me to go in and take drug test and physical within 2 days. Completed that. About two weeks went by after drug test and no word from AT&T. So I called them. They said I was qualified and they were waiting for a position to open. About. A week later they called me and made an offer.

Panel interview. Star format. 3 different interviews. 3 month hiring process. Drug test. Extensive background check. Contact five references. Five questions during interview. Six weeks training and on job training.