Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en AT&T (New York, NY) en mar 2018
Entrevista
Interview process took about a month or so including the background check and drug test. Applied online first, then went to an open call for interested individuals, then had a one sided video interview where you answer questions in a timed manner into your computer... Then had a scheduled interview for which lasted 20 mins or so with a Team Leader, after a few weeks, got an email advising I've made it to the next step, then went for a drug screening followed by a long background check. After another two weeks got an email advising that I nailed the interview and passed the background check. The entire onboarding process is completely digital no actual paper work all correspondence was completed via email or phone call.
Preguntas de entrevista [2]
Pregunta 1
Tell me about a time you had to deal with a difficult customer?
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations