Me postulé en línea. El proceso tomó 6 semanas. Acudí a una entrevista en AT&T (Baton Rouge, LA) en ene 2010
Entrevista
There was a phone interview, a interview with a hiring manager and then with the store manager. Followed by a background check and drug screen. No other drug screens have been given after two years of employment.
Preguntas de entrevista [2]
Pregunta 1
Tell me about a time you dealt with an upset customer? What was the situation, the task, the action you took to resolve the issue and the results?
Acudí a una entrevista en AT&T (Overland Park, KS)
Entrevista
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en AT&T en ene 2025
Entrevista
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.
