El proceso tomó 1 día. Acudí a una entrevista en AT&T (Pittsburgh, PA) en may 2011
Entrevista
Many of the interview questions revolved around past experiences and potential situations, especially in regards to providing customer service in a retail environment. This was for an interview right out of college, and there was little focus on classwork or any non-sales part of my resume.
The whole process was very straight forward, and it was very easy to talk to the interviewer and ask questions. In comparison to other interviews I have had, this was relatively low stress.
Preguntas de entrevista [2]
Pregunta 1
Name a time where you had to go above the call and provide extended customer service.
It was fairly quick. Very basic and they asked very direct questions. When it was over, they were very professional and followed up promptly. I enjoyed the process and I would recommend
Preguntas de entrevista [1]
Pregunta 1
How many days in the office would you want to work
Online posting and response to questions asked, Multiple follow ups sometime with no answer at all and vague answers at best. Then finaly out of the blue an interview was set up.Mutiple meetings, inteligence testing, logic testing
Preguntas de entrevista [1]
Pregunta 1
Previous experience in the industry and in the sales territory
- Interview with Recruiter Team from Slovakia - Interview Regional Managers from Poland - Interview Director Czech Republic In general, it was easy and the questions the expected for a Customer Service Manager position
Preguntas de entrevista [1]
Pregunta 1
- KPIs question - What is the most extreme situation you had to deal with
