Description

Job Responsibilities

JOB RESPONSIBILITIES

• Own the product vision and roadmap for assigned products or capabilities, aligned with broader product and platform strategy.
• Lead cross-functional teams, including engineering, data/analytics, and design (as applicable), to deliver product enhancements and new capabilities.
• Translate business needs and client requirements into clear functional, technical, and analytical product requirements.
• Gather and interpret relevant product, customer, and operational data from multiple sources to inform prioritization and product decisions.
• Apply data analysis, metrics, and visualization outputs to identify trends, risks, and opportunities related to product performance and customer outcomes.
• Prioritize product features, enhancements, and backlog items based on business value, customer impact, feasibility, risk, and data insights.
• Clearly communicate product direction, insights, and technical concepts to non-technical stakeholders and clients.
• Partner with engineering and delivery teams to define scope, delivery plans, timelines, and effort estimates.
• Contribute input to requirements, statements of work, and delivery planning while partnering with leadership on budgeting and resourcing decisions.
• Establish and use tools and processes to facilitate effective communication and collaboration across product and delivery teams.
• Work with internal and external customers to identify unmet needs and inform product decisions and backlog prioritization.
• Build and maintain strong relationships with internal partners and external stakeholders.
• Ensure product requirements and delivery align with applicable healthcare, life sciences, data privacy, and regulatory standards (e.g., HIPAA, GDPR, GxP where applicable).
• Track and monitor product-level success metrics such as adoption, usability, customer satisfaction, and operational effectiveness, using data insights to drive continuous improvement.
• Mentor and support Associate Product Managers and junior team members within the product organization.

QUALIFICATIONS

Education & Experience

• Bachelor’s degree (BS/BA) in Information Systems, Management, Statistics, Computer Science, Data Science, Engineering, or a related field.
• Experience managing the execution and delivery of software, technology-enabled, or data-enabled products in healthcare, life sciences, or other regulated industries.

Product & Delivery

• Strong ability to translate complex business problems into clear product requirements.
• Solid understanding of product development lifecycles and agile or iterative delivery methodologies.
• Experience using roadmap, issue, and backlog management systems to plan, prioritize, and deliver product work.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.

Data & Analytical Literacy

• Strong comfort working in data-informed product environments, including the ability to interpret product metrics, trends, and performance indicators.
• Familiarity with statistical concepts, data visualization techniques, and analytical tools used to assess product performance.
• Working knowledge of databases and data querying concepts (e.g., SQL) sufficient to partner effectively with analytics and engineering teams; hands-on expertise not required.
• Ability to use data and insights to support prioritization, tradeoff decisions, and outcome measurement.

Collaboration & Communication

• Demonstrated experience working with cross-functional teams, including engineering, UX, data, and analytics, as appropriate to the product.
• Experience leveraging modern design and AI-enabled tools to accelerate product discovery and prototyping, and collaborating with UX designers when deeper design expertise is required.
• Strong ability to clearly communicate technical concepts and data insights to non-technical audiences and translate business requirements into technical specifications.
• Strong stakeholder management and collaboration skills.

Ways of Working

• Strong analytical and problem-solving skills, with the ability to make sound, data-informed product decisions.
• Experience leading cross-functional initiatives and working with multiple stakeholders to deliver results.
• Motivated, self-directed learner with a continuous improvement mindset.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary