JOB DESCRIPTION

As a Digital Document Services Specialist in Digital Document Services, you will review and index executed documentation to support account opening and product setup, while partnering with stakeholders to deliver high-quality outcomes. You will contribute to regulatory and data migration initiatives by applying strong attention to detail, effective prioritization, and clear communication. You will help strengthen an efficient operating framework through collaboration across teams and locations.

Job responsibilities

• Review executed client documentation to support account opening and product setup in JPMorganChase systems
• Index documentation accurately and consistently to ensure reliable retrieval and downstream processing
• Analyze standard documentation to assess impact, scope, and potential issues across multiple regions
• Identify exceptions, risks, and documentation gaps, and escalate for timely resolution
• Coordinate with internal partners to resolve disputed points within defined timeframes
• Partner with Legal, Business, Operations, and Technology to support an efficient operating framework
• Support regulatory initiatives, including client transfers between legal entities, by executing documentation and indexing activities accurately
• Support data migration initiatives by ensuring documentation readiness, completeness, and alignment to required standards
• Communicate status, risks, and dependencies effectively to stakeholders across locations
• Maintain productivity and quality standards, prioritizing accuracy and control adherence

Required qualifications, capabilities, and skills

• Proficiency in Microsoft Office applications
• Advanced verbal and written English skills
• Strong verbal and written communication skills
• Ability to manage multiple priorities and work effectively to deadlines
• Strong organizational skills and attention to detail
• Bachelor's degree in Law, Business Administration, Economics, or a related discipline

Preferred qualifications, capabilities, and skills

• Experience in document review, indexing, or document management within financial services or a regulated environment
• Familiarity with account opening and product setup processes
• Experience supporting regulatory remediation, client transfers, or similar operational initiatives
• Experience supporting data migration or large-scale operational change initiatives
• Demonstrated ability to collaborate effectively with cross-functional and global teams

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.