Business Billing Administrator

• Fibre-to-the-Home (FTTH)
• Fibre-to-the-Business (FTTB)
• Enterprise connectivity
• Mobile connectivity and data management
• Cloud infrastructure and more!

• We Build Trust and Ownership
• We Honour & Respect People
• We Cultivate Passion & Creativity
• We Innovate Feverishly
• We Go the Extra Mile
• We Believe in Humility
• We Communicate Openly & Honestly
• We Make it Fun
• We Teach, Grow & Learn
• We Do More, With Less

Core Description of the role:

We are looking for a skilled Billing Administrator to join the RSAWEB Business team and the Operations department to take care of the business unit’s billing operations. You will organize proper monitoring of accounts receivable and ensure timely and accurate billing of our customers٫ guaranteeing our revenue. From time to time you may be requested to take on administration duties that are potentially not billing related.

Job Responsibilities:

• Meeting deadlines for monthly recurring telecom’s bill runs.
  
• Address customer complaints and queries.
  
• Customer account reconciliations.
  
• Producing bespoke reports for clients.
  
• Prepare and present analytical reports.
  
• Working closely with Account Managers to ensure profitability on new and existing pricing.
  
• Maintaining and building SQL system reports.
  
• Building and amending PPM tariff schemes.
  
• Client contract set ups.
  
• Understanding and implementing new tariffs.
  
• Participating in monthly and quarterly audits and clean ups.
  
• Detecting and resolving errors in billing operations and other related problems.
  
• And any other reasonable task.

Requirements

• Tertiary level qualification in Accounting, Finance or Analytics.
  
• 3+ years' experience of working in similar Billing or accounting position.
  
• Practical experience with electronic billing procedures.
  
• Excellent knowledge of MS Office٫ particularly Excel.
  
• Familiarity with databases and SQL.
  
• Strong communication and teamwork skills.
  
• Good organizational and time-management skills.
  
• Responsibility٫ close attention to detail٫ ability to meet tight deadlines.
  
• Teamwork and communication skills.
  
• Ownership – able to take responsibility, troubleshoot problems and work with teams to get results.
  
• Ruthless on customer service excellence.
  
• Must be proficient in both oral and written communication skills.
  
• Able to cultivate trust and credibility with peers and customers and maintain strong working relationships at all levels of RSAWEB.
  
• Positive attitude, self-motivated and managed.
  
• Energetic and goal orientated.

Benefits

• Medical Aid contribution (Discovery)
  
• Reduced Gap Cover Rates (Turnberry Premier)
  
• Retirement Annuity Contribution (Allan Gray)
  
• Medical Insurance (Momentum - Health4Me)
  
• Discounted Internet Connectivity
  
• Access to an Employee Wellness Program (Lyra). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.
  
• A hybrid work environment that is linked to company policy (company policies may be adjusted as required to address market and other business demands over time).
  
• Exposure to latest industry technologies and standards
  
• Lastly, a work environment that rivals the very best!

If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.