At FirstService Residential, giving back is part of who we are. As we reflect on another year of our Social Purpose journey, we’re proud of how our teams continue to serve others—supporting children and families, addressing food insecurity, helping first responders, protecting the environment, supporting animal rescues, and prioritizing mental health through the FirstService Relief Fund. This is our culture. This is our purpose. 💙
At FirstService Residential, we’re proud to be part of a shifting workforce where there’s no single path to success—only opportunities to grow. Whether coming from a skilled trades background or a college education, our associates build meaningful, long-term careers supported by a culture of collaboration, continuous development, and real mobility. From hands-on technical roles to dynamic positions like community management, our teams make a daily impact in the communities we serve. As our industry continues to grow, we remain committed to creating an environment where people feel valued, supported, and empowered to build their future with us. Explore this month’s featured articles to learn more about how you can build your career with FirstService Residential. Copy and paste this link into your web browser - https://www.fsresidential.com/corporate/news-and-articles/articles/careers-as-a-property-manager/
Supporting our associates when it matters most Caring for our people is central to who we are. We’re pleased to share that the FirstService Relief Fund has expanded to offer temporary financial support for associates facing hardship due to changes in government assistance programs or employment status. The application now includes a special event category for associates impacted by job loss, furlough, or reduced benefits, helping ensure timely access to support when it’s needed most. Established to provide immediate financial assistance following unforeseen disasters or personal hardship, the FirstService Relief Fund is made possible through the support of FirstService Corporation and generous donations from our partners, employees, associates, franchisees, and the community. Every contribution—no matter the amount—helps make a meaningful difference. We’re proud to support our associates and foster a culture of care across our global organization.
Your growth matters here. That’s why we offer a smarter, faster, and more personalized learning experience from day one. We’re redefining how our associates learn and develop with a powerful new learning platform designed to support you at every stage of your career journey. This next-generation experience makes it easier than ever to discover training, build new skills, and access the resources you need to succeed. It’s more than an upgrade—it’s a commitment. A commitment to investing in our people, empowering continuous learning, and helping you grow, thrive, and reach what’s next in your career.
Driving Innovation to Elevate Service: Introducing Cyan™ At FirstService Residential, we’re committed to simplifying processes and empowering our teams to deliver the most elevated service to homeowners. That’s why we’re excited to introduce Cyan™, our proprietary, best-in-class service platform designed to bring together all the essential tools associates need to oversee operations for our clients and deliver exceptional service every day. Together, we’re building the future of service—simpler, smarter, and stronger.
At FirstService Residential, we believe great communication powers great teams. That’s why we’re proud to equip our associates with SimplrHUB—our associate-centric intranet and mobile app designed to keep everyone connected, informed, and empowered no matter where we work. This is the next evolution of SimplrHUB — introducing a new mobile and web communication app built to make our workdays simpler and more connected than ever. Here’s what it means for associates: -Staying informed with real-time updates, news, and important deadlines. -Ability to access tools and resources quickly from one central place—no email needed. -Celebrates success with team spotlights and recognition features. -Receiving updates that matter most to an associate's position and role. -Feeling connected to what’s happening across our company. SimplrHUB is built for associates—to simplify their day, keep them in the loop, and make their voice heard. At FirstService Residential, communication isn’t just a tool—it’s how we strengthen our ONE TEAM connection every day.
Each year, associates across all regions—from property teams and support staff to leadership—come together to celebrate Pride Month. Many of our teams support The Trevor Project by participating in Walk-A-Thons to help raise awareness and funds for the vital work they do for LGBTQ+ youth. In addition to the Walk-A-Thons, teams across the company host a variety of Pride events that celebrate inclusion and reinforce our commitment to creating welcoming, supportive communities. Our teams brought the energy with vibrant celebrations, showing that no matter the role or location, every team plays a part in creating a community where everyone belongs. It’s moments like these that reflect the heart of who we are.
FirstService Residential Prioritizes Mental Health in May and Every Day At FirstService Residential, mental health is a daily priority rooted in genuine care. During Mental Health Awareness Month, associates participated in meaningful activities including a virtual concert with Madette, walking groups, Zumba, guided meditations, and creative mindfulness tools. Our New York team raised over sixteen thousand dollars for NAMI-NYC through NAMIWalks, reflecting the heart and community spirit that define us. Associates have access to ongoing support like Viva well-being insights, LifeWorks and Aetna Resources for Living, the FirstService Relief Fund, and FirstLine, our 24 hour confidential hotline. This culture of care helped earn us a place on Newsweek’s list of America’s Greatest Workplaces for Mental Well-Being in 2025. #LifeAtFirstService #MentalHealthAwareness #FirstServeOthers #WorkplaceWellness #NewsweekRecognition #GreatPlaceToWork
At FirstService Residential, we’re proud to celebrate the diversity, strength, and achievements of our associates. For Black History Month, we hosted a powerful group performance of “Lift Every Voice and Sing,” and featured a visual timeline of Black history, historical photos, and African art. We also curated a library of books highlighting Black voices and stories. During Women’s History Month, we spotlighted inspiring women across our organization who live our core values—Aim High, Be Genuinely Helpful, Do What’s Right, Improve It, Build Great Relationships, and Own It. We also hosted a special panel on thriving as a woman in the workplace while balancing career and family. Celebrating these moments helps us grow together and live our values every day. 💙 #WeAreFirstService #BlackHistoryMonth #WomensHistoryMonth #DEI #Leadership #CoreValues #CelebrateExcellence
For associates, from associates ❤️ In 2024, FirstService Residential associates raised over $213,000 for the FirstService Relief Fund. This achievement was made possible by the generosity of our greatest strength—our people. Their continued support helps our associates facing difficult times, and we're grateful for their contributions. To learn more about the FirstService Relief Fund, click here: https://eafrelieffund.com/m/FirstService
