Our Chairman and CEO Steve Squeri shared this week his annual letter to shareholders, reflecting on American Express’ unwavering focus to provide the best customer experience every day. Looking back at our 2022 performance, we continued to build long-lasting relationships with our customers and deepen our engagement with them. Thank you to #TeamAmex for your dedication and ingenuity that’s fueling all the momentum in our growth plan. “Having just completed my fifth year as Chairman and CEO, I have never felt more inspired and proud to lead American Express and the incredibly talented colleagues who make our company so special,” Squeri wrote.
At American Express, our Black Engagement Network (BEN) provides an environment for colleagues to engage in meaningful dialogue, build relationships, and offer support. #TeamAmex colleague Brittany Thomas shares what being a part of BEN has meant to her.
For the 8th year in a row, #TeamAmex has been recognized in Bloomberg's 2023 Gender-Equality Index which tracks the performance of public companies committed to disclosing their efforts to support gender equality through policy development, representation and transparency. Denise Pickett, the President of Global Services Group and Executive Sponsor of American Express’ Women’s Interest Network shared: “Our continued inclusion in the Bloomberg Gender-Equality Index affirms our ongoing commitment to supporting our women colleagues and backing their ambitions. We are very proud to see our work continued to be recognized.”
We’re proud to be one of the top 10 Fortune World's Most Admired Companies and a Top 50 All-Star for the 15th consecutive year. This recognition reflects the great work of #TeamAmex who aim to deliver unparalleled service to our customers each day.
Through our American Express Blue Box values of embracing diversity, standing for inclusion and supporting our communities, we strive to do business in a way that makes people’s lives better. One way we’re doing this is through our action plan to promote diversity, equity and inclusion. We exceeded the plan’s initial spending goal of $1 billion ahead of schedule and set a new goal to spend an additional $3 billion by the end of 2025. Hear from our newly appointed Chief Diversity, Equity and Inclusion Officer, Robert Childs on how that commitment is having a direct effect on members of the larger Amex community, and learn more about the work we are doing in our latest DE&I report.
Once again, #TeamAmex earned a spot on JUST Capital's annual ranking of America’s 100 Most JUST Companies, which was released today in partnership with CNBC. The 2023 list ranks America’s largest public companies on environmental, social, and governance (ESG) issues that define “just” business behavior. “We’re proud to be named for the fourth year in a row to Just Capital’s JUST 100 list for powerfully backing our colleagues, customers, and communities,” said Jennifer Skyler, Chief Corporate Affairs Officer and Chair of the American Express Foundation. “Our improved ranking is a testament to the significant progress we’ve made putting our ESG strategy into action.”
Colleagues are at the center of everything we do, and we are proud to share our 2022 Diversity, Equity and Inclusion (DE&I) Report. As #TeamAmex, we embrace diversity and stand for inclusion, and this report provides transparency into our ongoing efforts to maintain a diverse and equitable workplace through programs and initiatives across the colleague experience, including recruitment, career growth and development, our Colleague Networks, holistic well-being benefits, flexibility with Amex Flex, and more. What really makes this report stand out are the firsthand accounts and stories from our amazing colleagues around the world. You’ll read their reflections on our strong, supportive culture and the many ways they’ve experienced the backing of American Express—both in their day-to-day lives and in the moments that matter most. Learn how #TeamAmex strives every day to build on our strong inclusive culture, create a sense of belonging, and support colleagues personally and professionally.
We’re proud to be named to Seramount, part of EAB's 2022 Inclusion Index which underscores #TeamAmex’s commitment to advancing diversity, equity and inclusion in the workplace. Our colleagues are critical to our success and they are the driving force to the impact we make in people’s lives and the communities we serve. We remain committed to creating an inclusive and welcoming culture where they feel they belong, that their contributions are highly valued and that their voices are heard.
We believe that building the strongest Team Amex starts with hiring people of diverse backgrounds, experiences, and perspectives. We partnered up with Multiverse, a mission-driven organization that builds modern apprenticeship programs for talent that have the skills and qualifications for a role, but who may not have a 4-year degree. Caisey Jefferson Kakascik, Vice President of Global Diversity, Equity and Inclusion discusses the importance of the partnership and how it helps to foster a diverse culture.
We’re proud to back our #TeamAmex colleagues and their loved ones with benefits and programs that support their holistic well-being through each stage of their life. This week, American Express was recognized by Seramount on both its 100 Best Companies and Best Companies for Dads lists for 2022, which recognizes companies for cultivating family-friendly workplace cultures. David Kasiarz, Executive Vice President, Colleague Total Rewards & Well-being and Executive Sponsor of our Families@Amex network says: “So many colleagues play critical roles in the day-to-day lives of their loved ones. I’d encourage all parents and caregivers to lean into the backing, flexibility and community we have at Amex—it’s here for you in good and challenging times.”
