Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations. We appreciate that after investing time in both a telephone and Teams interview, you expected a follow-up and we're sorry if this didn't happen. We strive to provide a positive experience for every candidate and recognise the importance of clear communication throughout the recruitment process. Your feedback has been shared with our team as we continue to review and improve our candidate experience. We wish you every success in your future career.