Me postulé a través de una recomendación de un empleado. El proceso tomó 3 meses. Acudí a una entrevista en eBay (Draper, UT)
Entrevista
Rigorous interview process was changed since I began four years ago. Had to submit 5 reviews from people, phone interview, on-site interview, typing test, internet test. Then waited 3 to get a job offer
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you received great customer service
The process began with a brief initial phone screening to discuss my background and availability. This was followed by a more formal virtual interview with the hiring manager. We discussed specific customer service scenarios, conflict resolution strategies, and how to maintain high satisfaction ratings while working in a fast-paced environment. The conversation was professional and focused heavily on interpersonal skills and problem-solving abilities.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to deal with a particularly difficult or frustrated customer. What steps did you take to resolve their issue, and what was the final outcome of that interaction?
Talked to a recruiter, said great things and I fit the role perfectly, would follow up with hiring manager. Week later, then said, not a good fit. Was sad about the lack of transparency.
Very complex tests before the interview it was like they needed a rocket scientist vs a representative and it was very lengthy so it was redundant and unnecessary I believe
Preguntas de entrevista [1]
Pregunta 1
Questions that did not pertain to the job whatsoever
