Entire process took approx 3-4 weeks. Recruiter phone interview, then a sales manager phone interview. Then a 2-hour office interview (1/2 hr with sales manager via Skype, 1/2 hr with sales VP via Skype, 1 hour with GM in person). The next week I was set up with another phone interview with a HR manager. All interviews went well; cordial and conversational. I provided tons information on myself, the company, the role, and the interviewers' careers specifically. Only 1 person had a standoff-ish vibe, but that changed by the end of the interview. I arrived a half hour early, which happened to be during lunch time. I was able to observe the entire floor, coming and going. And noticed there weren't any people of color, coming or going. Correction: There was one young lady, but she worked at the front desk. About a week after my final interview, I was contacted and told that they went with another candidate (although the position was just re-listed online the day before). I cannot say for certain that race was a deciding factor, but I would bet the bank that the position was filled by someone who fit the "company culture" (ie: a white male). Seems like a good company, as long as you fit their mold, which Is clearly visible in their online photos across their different locations. They are based in Seattle, which is notoriously and statistically the "whitest" region in the country. But I wouldn't expect the same ideals to apply in NYC, the most culturally diverse city in the world. In short, if you resemble Ryan Lochte, apply immediately. If not, don't waste your time.