Standard TAM questions. Describe a process you made better at your previous job. Describe how you deal with difficult customers Show/Tell how examples of good customer service from previous experiences Talk about your skills / previous jobs on your resume There is also a test after each interview (2 tests) First test asks you some basic questions in following fields: Accounting, IT, Logic, Math, Customer Service, SQL Second test, you sit down with a presenter for a 20-30 minute demo, then you fill out a test about the demo, and how to use the product.