We strive to ensure that all of our clients, candidates and colleagues have a great experience with us. As it is of upmost importance to ensure the satisfaction of those we work with, we have an escalation procedure for all concerns and complaints. Your feedback has been communicated to the relevant teams within the business, and we would welcome a further conversation with you. Please contact global-hr@xcedegroup.com to arrange a date and time which is suitable for you if you would like to speak with us further. Kind Regards, Xcede