Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Wells Fargo (Vacaville, CA) en jul 2017
Entrevista
Applied internally got an interview took about 2 weeks, had a positive outlook the questions were pretty easy and directed more towards customer experience so really focusing on that aspect is a good idea. Also mentioned about frustrated customers and how i dealt with them
Preguntas de entrevista [1]
Pregunta 1
Describe a time when a customer came initially with one request but you found a product that better fits his/her needs?
It was a phone call pretty quick and simple, asked about my availability and tell me about a time you had to deal with an upset customer. Tell me how you multitask and work with different computer screens.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you dealt with an upset customer
easy, had 1 interview and 1 phone screening. The questions with hiring manager were at STAR based questions. The phone screening had a few questions but not too much. It was an easier interview but the 1:1 I was kind of nervous. Both interviews were over the phone.
Preguntas de entrevista [1]
Pregunta 1
How do you manage multiple tasks?
Name a time that you lead a team?
Me postulé a través de una agencia de empleos. Acudí a una entrevista en Wells Fargo (West Des Moines, IA)
Entrevista
I went through agency so they call you and set up a phone interview and the person that interviewed me is very helpful and guide me through the whole interview.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to work under pressure. How did you handle it?