Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Wells Fargo (Allentown, PA) en ago 2015
Entrevista
First you need to apply online, then you have to take an assessment, if you pass, it gives you the option to schedule a group interview. After the group interview, they call you to ask more questions about your experience. The whole process takes about 1-2 weeks. If you pass the phone interview, They call you to schedule an interview with a hiring manager, it might take 2-3 days, depending how soon the manager is available. After that interview, the HR manager calls you to make an offer within 2 business days.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you had a customer that was upset and you were able to handle the situation and turn it into a positive interaction?
It was a phone call pretty quick and simple, asked about my availability and tell me about a time you had to deal with an upset customer. Tell me how you multitask and work with different computer screens.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you dealt with an upset customer
easy, had 1 interview and 1 phone screening. The questions with hiring manager were at STAR based questions. The phone screening had a few questions but not too much. It was an easier interview but the 1:1 I was kind of nervous. Both interviews were over the phone.
Preguntas de entrevista [1]
Pregunta 1
How do you manage multiple tasks?
Name a time that you lead a team?
Me postulé a través de una agencia de empleos. Acudí a una entrevista en Wells Fargo (West Des Moines, IA)
Entrevista
I went through agency so they call you and set up a phone interview and the person that interviewed me is very helpful and guide me through the whole interview.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to work under pressure. How did you handle it?