Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Wells Fargo (Seattle, WA) en oct 2016
Entrevista
The online application was followed by an email notifying me that I had been selected for a phone interview. The 20 minute phone interview with my Recruiter was pleasant and light-hearted -- it seemed like she was just trying to verify some of my application information and learn more about me on a personal level. She arranged an in-person interview with the Branch Manager of the location to which I was applying.
The interview with the Branch Manager lasted about 45 minutes and was much more in-depth than the phone interview -- overall a great experience. I understand that it can vary in intensity depending on the type of manager that you interview with.
The final interview was arranged with the District Manager, which is meant to simply OK the Branch Manager's decision. In other words, if you get an interview with the District Manager, it's because the Branch Manager has selected you for the job.
I received a call from the Recruiter with a job offer, and a subsequent email formalizing the offer.
Preguntas de entrevista [2]
Pregunta 1
Describe a situation in which you were able to resolve the complaint of an angry customer.
First step is phone screening. They will ask some basic questions like tell me about yourself, how you provide technical support to a customer, what other languages can you speak, and other behavioral questions.
Preguntas de entrevista [1]
Pregunta 1
Tell me about yourself, your experience handling cash
Me postulé a través de otra fuente. Acudí a una entrevista en Wells Fargo
Entrevista
I applied online and got called two weeks later. It was a simple questionnaire, and then they called me a week later to set up an in-person or virtual interview.
Preguntas de entrevista [1]
Pregunta 1
Describe a situation where you had a simple transaction turn into a more complex one with a customer on the spot
First is an email to schedule a phone call interview with HR. Will get a phone call for second interview. The second one is in person interview in the location.