Me postulé en línea. Acudí a una entrevista en Waitrose en ago 2019
Entrevista
Online application took around an hour. Was invited to in-store interview shortly after and given multiple dates to choose from. Interview process consisted of a group section and a 1-1 interview. Group task was choosing products suitable for a dinner party, given the requirements. 1-1 interview was quite laid back. Took over two weeks to be told that I’d been unsuccessful without any constructive feedback. I responded asking for feedback, finally being given very unhelpful numbers to rank my performance on different aspects of the interview. Overall a relatively draining process, with few positive take-always.
Preguntas de entrevista [1]
Pregunta 1
Why have you chosen Waitrose over other supermarkets?
Me postulé en línea. Acudí a una entrevista en Waitrose (Bishops Stortford, England)
Entrevista
The interview process was okay. They asked basic questions, but it felt a bit rushed. I was left waiting for 30mins before being seen even though the shop was very quiet.
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you provided excellent customer service.
Acudí a una entrevista en Waitrose (Londres, Inglaterra)
Entrevista
The interview process was well organised and professionally managed. Communication from the recruitment team was clear throughout each stage, and I was kept informed about timelines and expectations.
The interview itself was structured and allowed enough time to discuss my experience, skills, and suitability for the role. The interviewers were friendly and created a comfortable environment, which made it easier to have an open and productive conversation. They asked relevant questions about my background, problem-solving approach, and how I would contribute to the team.
Acudí a una entrevista en Waitrose (Buckhurst Hill, England)
Entrevista
My online interview on Google Meet with the Head of Recruitment went well. We covered my background skills and motivations, then transitioned into a series of hypothetical scenarios related to the day-to-day responsibilities of the position.
Preguntas de entrevista [1]
Pregunta 1
How would you deal with a customer who appears aggrieved?