The hiring process was fairly straight forward. There was an initial phone interview, then an in person interview with Human Resources, then an in person with the Director of Customer Support, and then finally an in person with SVP of Operations.
The selection process is funny. They will ask you to use their own video conferencing software for interview. Basically, they use OTT so quality is poor. The interviewer doesn't know much about video and digital stuff. Hahaha! Jitter & latency asked, when explained in terms of digital electronics then he was like big zero. They need people who can voice support. Hahaha! In a one hour session, he was saying not good audio quality. Hey dumb it is your software vidyo use Skype for better quality.