Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Verizon (Hanover, MD) en mar 2010
Entrevista
It was pretty tedious. I applied around January and I didn't get a email back until the middle of February. I was given a email to set up an over the phone interview with a recruiter. Set up the interview and was offered a chance to take the skills test. After I passed that test I was offered a interview over the phone with the HR Manager. After I passed that interview I was given a 1:1 interview with a CSR supervisor on the premises. After I passed that interview I was given the job two days later. Then a two week drug testing& background check happened. After that you were offered the job with your base salary.
Preguntas de entrevista [2]
Pregunta 1
have you ever had to go out the way to assist a rude customer?
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Verizon (Cincinnati, OH) en may 2026
Entrevista
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time where you overcame an obstacle and how
