Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en Verizon en nov 2010
Entrevista
After I applied on line, I received an email asking me to choose a date and time for phone interview. I was then interviewed by phone for 30 minutes. Then I received an email asking me to choose a date and time from the selection for on site assessment. This was about a week later at their offices. The assessment was about 90 minutes long. It tested various customer service skills and included audio, visual and typing skills. I was then informed that I passed that test and if I have time they can do my 1:1 interview there and then. I had a great interview, so I thought, but they then took over a week to reject me!! the interviewer told me over 1000 had applied and there were 12 jobs!!
Preguntas de entrevista [2]
Pregunta 1
What has been your experience with irate / difficult customer in the past and what did you do about it?
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Verizon (Cincinnati, OH) en may 2026
Entrevista
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time where you overcame an obstacle and how
