Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Verizon
Entrevista
Applied online. I had a phone interview/screening which was about 45mins. Was invited to do an skills assessment at Verizon that took about an hour. Did a 2nd detail phone interview. That was another hour. Then did a 3rd face-to-face interview at the company.
Preguntas de entrevista [1]
Pregunta 1
Have I ever told someone no when helping a customer and provide complete details?
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Verizon (Cincinnati, OH) en may 2026
Entrevista
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time where you overcame an obstacle and how