Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Verizon (Irvine, CA)
Entrevista
I applied online and was contacted via phone to come in for an in person interview. When I arrived I took a test with a group of about 4 other people on a computer. It was a skills and personality test. After I completed this test I waited in the lobby for a few minutes and was then called in to interview 1:1 with a recruiter and a customer service supervisor. I was given a tentative offer on the spot, and received an official job offer over the phone the following day.
Preguntas de entrevista [1]
Pregunta 1
The most difficult question was answering about hypothetical customer service situations and how I would solve them. I was also asked to describe an experience I had in the past with a negative customer interaction, and what I was able to do in order to turn the interaction into a positive one.
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Verizon (Cincinnati, OH) en may 2026
Entrevista
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time where you overcame an obstacle and how
