Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Verizon (Columbia, SC) en abr 2018
Entrevista
First interview was over the phone for about 30 minutes with a member of Human Resources. Then was invited to do a face to face interview with a recruiter that lasted an hour. Was asked behavioral question and experience questions. Then did some sample role playing and was asked customer service questions.
Preguntas de entrevista [1]
Pregunta 1
Name a time when you dealt with a difficult situation in a short period of time and how did you handle it.
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Verizon (Cincinnati, OH) en may 2026
Entrevista
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time where you overcame an obstacle and how
