Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Verizon (Wallingford, CT) en jun 2014
Entrevista
Took a couple weeks to get a phone call. Typical phone interview, scheduled an in person interview. Went for in person interview and went on a group tour of the building. Did very long and boring set of tests to determine competency. After nearly falling asleep, I finished the test and was told I passed. They walked me down the hall for the first in person interview. They told me I passed that and walked me upstairs for another interview with someone else. Offered the job on the spot.
Preguntas de entrevista [1]
Pregunta 1
Q: What was a time that you overcame a difficult customer experience?
Q: Are you familiar with the Verizon Mantra? (Ethics)
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Verizon (Cincinnati, OH) en may 2026
Entrevista
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time where you overcame an obstacle and how
