Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Verizon (Alpharetta, GA) en sept 2016
Entrevista
I applied back in late July early August I believe.. They emailed in the middle of August saying that they wanted move forward with me in the interview process. I had to take an assessment. I passed that then received an email saying "let's talk about a career with Verizon" it was basically to set up a phone interview giving you instructions to read the Verizon credo and things you would discuss over the phone as far as benefits,salary and schedules. I had my phone interview he asked questions and we role played .. Once we did that he immediately told me that I would be moving on to a face to face interview and he also gave me good tips to make a good impression . So i went to the face to face interview and time I walk in l LOVE IT ! Everyone was so nice and friendly and making sure that I was relaxed and confident and comfortable and that I would do great and get the job ! I interviewed with a guy name josh ! He was sooooo nice and so down to earth ! I honestly forgot it was an interview.. I really felt like I was just talking to someone i just met and having a random conversation! He treated me like a human being.. Hopefully I From them soon to know if I got the position or not .. I am confident that I did .
Preguntas de entrevista [1]
Pregunta 1
whats your fav part about being in customer service
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Verizon (Cincinnati, OH) en may 2026
Entrevista
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time where you overcame an obstacle and how