Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Verizon (Basking Ridge, NJ)
Entrevista
I had to take an online assessment first. There were three timed tests. One was a behavorial test, one was more of a customer service based test, which included typing, reacting to customers, and choosing the best answers. The last test was a technical test, which was 45 minutes long and 40 multiple choice questions. This test was diffiicult. I recommend using the study guides that they provide for you online. You are immediately notified if you pass or fail the assessments. After passing the three assessments, two days later I receive an email, wanting to schedule me for a phone interview. The phone interview lasted 30 minutes, and I was asked one question. Describe your current job duties. This is to see if your current job correlates to the job you are applying to. I passed the phone interview and am currently awaiting a final interview.
Preguntas de entrevista [1]
Pregunta 1
The online assessments were 3 tests total, quite intense. The first interview was a screening interview to the real interview. I am currently waiting on the (hopefully) final interview.
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Verizon (Cincinnati, OH) en may 2026
Entrevista
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time where you overcame an obstacle and how
