Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en UnitedHealth Group (Minneapolis, MN) en nov 2010
Entrevista
Enter data in an e-recruit system that is glitchy and loses data and entire records. Recruiters call applicants to discuss job. They flatly refuse to share information on health coverage and do not tell the truth to employees entering that they will be pro forma started at the lowest wage on the rung of their class.
Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en UnitedHealth Group
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Preguntas de entrevista [1]
Pregunta 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Preguntas de entrevista [1]
Pregunta 1
General customer service experience on my resume, if I had any insurance experience
Me postulé en línea. Acudí a una entrevista en UnitedHealth Group (Port St Lucie, FL) en nov 2025
Entrevista
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Preguntas de entrevista [1]
Pregunta 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
