Submit resume and cover letter online, phone interview, in-person interview. The phone interviewer will ask why you are interested in UW Credit Union. In addition they will ask what your personal core values are. They are looking for employees that have similar personal values as their own. Study up on the UW Credit Union core value.
The in person interview is fairly laid back and conversational. The questions are geared to see if you have a helpful nature and have a 'team player' mentality. They will have you do role plays on selling a company or product you are passionate about. This is a measurement of your ability to explain and consult.