Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en USAA (San Antonio, TX) en abr 2015
Entrevista
After doing an online questionnaire I was scheduled for a phone interview. The phone interview lasted about 15 minutes. I was told it would take a few days for a manager to review my answers and if I was selected I would do an in person interview. I don't like having to wait to see how I did but this has become the new norm in hiring.
Preguntas de entrevista [1]
Pregunta 1
Name a time you went above and beyond for a disgruntled customer.
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en USAA (Tempe, AZ)
Entrevista
Easy phone interview, Easy face interview, quickly hired as at that time they were making offers to just about everyone. Had to submit to fingerprints and gruling background checks, then went through a 2 week class to study and take the insurance license test for about 25 states.
Me postulé en línea. Acudí a una entrevista en USAA (Tampa, FL)
Entrevista
A lot of ice breaker questions - the intent is to get to know you.
Followed up with your typical "Tell me about a time when..."
At the end a quick summary and then you have the time to ask questions.
Preguntas de entrevista [1]
Pregunta 1
Innovation, sales and overcoming objections, upset customer and multitasking. Wording is easy. OK to ask verifying questions and/or take notes.
A big focus is on sales - need to prepare for that and have a really good example.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en USAA (San Antonio, TX) en ene 2016
Entrevista
Online questionnaire, in-person interview with 2 people who started in my position and have moved up. It was a little strange because one of them made a comment about how long it took to get to where he was.
Preguntas de entrevista [1]
Pregunta 1
How would you recommend other lines of business to someone who called for banking needs?