Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en USAA (Phoenix, AZ) en may 2015
Entrevista
It's basically the same questions most places ask. Main difference is that the management wants to see how coachable you are. They are aware that most people that hire into USAA aren't going to know the culture or the products right off the bat. You've gotta be personable, pursuing your education or already have a degree, and be coachable in order to have a strong shot. If you don't have your education in order, there's still a chance, but the other two are kinda mandatory. USAA is all about their membership. If you won't be personable in their interviews, how will you be with the members...
Preguntas de entrevista [1]
Pregunta 1
You work in a travel agency. I'm a potential client who wants to take my family somewhere. Sell me on a vacation...
First interview was a short phone interview less than 30. Another phone interview a little over an hour. Finally an in person interview at the facility where was given a tour, met someone who currently worked there, and then sat down and interviewed
Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en USAA
Entrevista
There first was a phone recruiter interview. Once that was completed they set up a virtual interview eith mansgers. This interview included SBO questions. Original interview also had a role playing exercise in selling something.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to adjust a process due to challenges.
There are 2 interviews, first one just a phone call and second a zoom interview. Scenario based, they ask several. I honestly thought I bombed it but still got hired